If you are deciding to park your number, you want that number to port as quickly as possible. Aside from your location and the responsiveness of your provider, discrepancies between your letter of authorization and the information your current provider has on file is the most common reason for a number port to be rejected. Taking a few minutes to review your letter of authroization and account will ensure your number transfers as quickly as possible and you aren't stuck paying for another month of phone service. Here are five ways to ensure your number ports as quickly as possible:
- Submit a physical address, not a PO box: A PO Box will not be accepted as a valid address when we request to port your number from your current provider. All telephone numbers are associated with a physical address and the losing carrier will require that address before releasing your number.
- Include the PIN #: All wireless numbers typically have associated PINs (personal identification number). The losing provider will request the PIN before releasing the number. The PIN is usually 4-6 digits long. Contact your current provider to obtain the PIN associated with the number you would like to port to ParkNBlend.
- Confirm all information is identical: All of the information you submit on your letter of authorization needs to match the information the losing provider has on file. This information includes your name, address and account number. Taking a few extra minutes to review your letter of authorization is well worth your time.
- Pay all overdue balances: The losing provider may reject the port request if there is an outstanding balance on your account. It's good practice to ensure your account is in good standing before porting your number. Taking care of any outstanding balances before porting your number could be the difference between a quick number port and paying your current provider for another month of service.
- Don't disconnect your service prematurely:. People get excited to port their number and we get excited about saving them money and providing them with a superior number parking solution. However, if a phone number is not active throughout the entire porting process, we cannot complete the number transfer. Be patient while we port your number. We will do everything we can to port your number as soon as possible, so do us a favor, and wait until we confirm your number has ported before disconnecting service with your current provider.
As you can see, there are several reasons a number port can be rejected or delayed. Being aware of this information will not only ensure your number ports as quickly as possible, it will also get you that much closer to saving hundreds on phone service.
If you have any questions regarding the porting process or need clarification, email firstname.lastname@example.org and a representative will be happy to assist you.